Thursday, August 7, 2014

Week 2: EOC

Do you support Donna?
“If your answer is “no,” how would you respond to Tara if she maintains (accurately) that allowing employees to set their own schedule in her department would lead to severe difficulties that would result in poorly cleaned guest rooms and, ultimately, unhappy guests who were very likely to complain to the general manager or even directly to the hotel’s owners? In addition, Tara is adamant that if you do not support her decision making on this issue, her credibility as a departmental supervisor will be severely diminished.”

I would not support Donna’s behavior. With all of her experience at the job, she should know better than to call in sick, instead of working. That is very lazy and such an unworthy action. I would have to agree with Tara, ultimately. Today, employment laws are still proposed by various segments of society in an effort to ensure fairness in the workplace.” (Hayes, D. and Ninemeier, J. (2008). Human Resources Management in the Hospitality Industry. Wiley, pg. 28)
  Donna was probably breaking some work laws and she probably didn’t even know it.
It would not be fair for me to support Donna after her actions. I would have to make an example of this situation and advise workers not to follow down this same path. Today, there are literally hundreds of thousands of laws that affect the operation of a hospitality property, and the number increases annually.” (Hayes, D. and Ninemeier, J. (2008). Human Resources Management in the Hospitality Industry. Wiley, Pg. 33) Donna’s actions could get me fired as a result if I choose to side with her.

“The societal view of what actually constitutes fairness in the workplace, however, is often controversial and always changing.” Hayes, D. and Ninemeier, J. (2008). Human Resources Management in the Hospitality Industry. Wiley, pg. 28) It is important to show coworkers that they are not discriminated against or picked out more than others. Setting examples, like this one, will help employees know their place and will give them the knowledge they need to not repeat this mistake that Donna made. I would probably have to let go Donna, as she should know the consequences of her actions, being that’s she stayed with the company for many years

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