Do you support Donna?
“If your answer is “no,” how would you respond to
Tara if she maintains (accurately) that allowing employees to set their own
schedule in her department would lead to severe difficulties that would result
in poorly cleaned guest rooms and, ultimately, unhappy guests who were very
likely to complain to the general manager or even directly to the hotel’s
owners? In addition, Tara is adamant that if you do not support her decision
making on this issue, her credibility as a departmental supervisor will be
severely diminished.”
I would not support Donna’s behavior. With all of her
experience at the job, she should know better than to call in sick, instead of
working. That is very lazy and such an unworthy action. I would have to agree
with Tara, ultimately. “Today, employment laws are still proposed by various segments of
society in an effort to ensure fairness in the workplace.” (Hayes,
D. and Ninemeier, J. (2008). Human Resources Management in the
Hospitality Industry. Wiley, pg. 28)
Donna was probably breaking some work laws and she probably didn’t even know
it.
It would not be fair for me to support Donna after her
actions. I would have to make an example of this situation and advise workers
not to follow down this same path. “Today, there are literally hundreds of thousands of laws that
affect the operation of a hospitality property, and the number increases
annually.” (Hayes,
D. and Ninemeier, J. (2008). Human Resources Management in the
Hospitality Industry. Wiley, Pg. 33) Donna’s actions could get me fired as a
result if I choose to side with her.
“The
societal view of what actually constitutes fairness in the workplace, however,
is often controversial and always changing.” Hayes,
D. and Ninemeier, J. (2008). Human Resources Management in the
Hospitality Industry. Wiley, pg. 28) It is important to show
coworkers that they are not discriminated against or picked out more than
others. Setting examples, like this one, will help employees know their place
and will give them the knowledge they need to not repeat this mistake that
Donna made. I would probably have to let go Donna, as she should know the consequences
of her actions, being that’s she stayed with the company for many years
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